Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address (for account creation and communication)
• Authentication data (securely hashed passwords)
• Account preferences and settings

Content Data

Your memoir content including:

• Text entries and descriptions
• Images, videos, and audio files
• Metadata associated with your uploads
• Timestamps and organization data

Technical Information

Minimal technical data for service operation:

• IP address (for security and service delivery)
• Browser type and version (for compatibility)
• Device information (for responsive design)
• Usage patterns (for service improvement only)

2. How We Use Your Information

We use your information solely to:

• Provide and maintain the MemoirVault service
• Authenticate your account and ensure security
• Store and display your content back to you
• Communicate important service updates
• Improve service performance and reliability
• Comply with legal obligations when required

3. Data Protection and Security

Encryption

All your data is protected with industry-standard encryption:

• End-to-end encryption for all content
• Encrypted data transmission (HTTPS/TLS)
• Encrypted storage at rest
• Secure key management practices

Access Controls

• Multi-factor authentication support
• Regular security audits and monitoring
• Limited employee access on need-to-know basis
• Secure infrastructure and hosting

4. Data Sharing and Third Parties

We only share data in these limited circumstances:

• Service Providers: Trusted partners who help operate our service (hosting, authentication) under strict privacy agreements
• Legal Requirements: When required by law, court order, or to protect our rights and users' safety
• Business Transfer: In the event of a merger or acquisition, with advance notice to users

5. Your Rights and Controls

Data Access and Portability

• Export all your data in standard formats
• Download your content at any time
• Access your account information and settings

Data Deletion

• Delete individual entries or media files
• Permanently delete your entire account
• Request complete data removal from our systems

Privacy Controls

• Manage account privacy settings
• Control data sharing preferences
• Opt out of non-essential communications

6. Data Retention

We retain your data only as long as necessary to provide the service:

• Active accounts: Data retained while account is active
• Deleted accounts: Data permanently deleted within 30 days
• Legal requirements: Some data may be retained longer if required by law
• Backups: Deleted data removed from backups within 90 days

7. International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through:

• Standard contractual clauses with service providers
• Compliance with GDPR and other privacy regulations
• Regular privacy impact assessments

8. Children's Privacy

MemoirVault is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Email notification to your registered address
• Prominent notice on our website
• In-app notification when you next log in

10. Contact Us

For any privacy-related questions or concerns, please contact us: